Umasari Rice Terrace Villa, Indonesia

Bali’s Umasari Rice Terrace Villa implements Hotelogix PMS; enjoys a spike of 20% in revenue and 10% in direct bookings

"We had considered a few other cloud-based systems like Little Hotelier, etc. prior to finalizing Hotelogix. This cloud-based PMS has helped us immensely in automation, online inventory distribution and a lot more. Thanks to the Management Dashboard feature, we now have access to all crucial hotel data in the palm of our hands- literally anytime, anywhere."

About Umasari Rice Terrace Villa

Umasari Rice Terrace Villa is a 11-room hotel, located in Tabanan, Bali. Set in a picturesque location in Mengwi, Umasari makes for an ideal couple’s getaway hotel. With a garden view from every room, this property is rated highly for ‘best value in Tabanan’.

Scenario and Challenges

Prior to implementing Hotelogix, Umasari Rice Terrace Villa carried out all their hotel operations manually. The most obvious challenge they faced with this arrangement was their operational inefficiency, as processes that could easily be automated still relied heavily on manual effort.

Aside from this, they also have several implied challenges, like:

• They couldn’t connect their POSs to a single, unified system
• Their data security was under threat
• They didn’t have a single-view of all hotel-related data
• Online distribution of inventory

Solution

After reviewing a few cloud-based PMSs, the management at Umasari decided to go ahead with Hotelogix. They preferred working with Hotelogix since it provided them with the following solutions:

• Complete automation of the hotel’s everyday operations
• Option to connect unlimited POSs to the PMS
• Uncompromised data security
• Management Dashboard
• Online inventory distribution
• 24/7 live support to address issues in real-time

Results

Umasari Rice Terrace Villa has been using Hotelogix for almost a year now. In this short span of time, not only have they automated several processes but also witnessed significant upticks in several KPIs.

Thanks to automation, they have attained great operational efficiency, especially in the reception and restaurant departments.

Here is a glimpse of the progress they have made, since implementing Hotelogix:

• 20% increase in revenue
• 10% increase in OTA bookings
• 10% increase in direct bookings from website
• Significant decline in overbooking